Terms of service

Thank you for choosing CHITCHAT. 

This website is operated by CHITCHAT OFFICIAL. Throughout the site, the terms 'we', 'us', and 'our' refer to CHITCHAT. By using this website, you (Customer) agree to bound by and to comply with these Terms and Conditions posted to the Website by CHITCHAT. By paying an invoice with CHITCHAT, the customers is agreeing to the these Terms and Conditions. Terms and Conditions are subject to change without notice.


Please read these Terms of service carefully before accessing or using our website. If you have any questions or queries, please drop us a message at Contact us.



  • By placing an order with us, you are making an offer to purchase the desired products and services from us
  • You are responsible to pay the correct amount and payments are non-refundable
  • You agree to provide complete and accurate purchase and account information for all purchases made
  • All payments are final within 24 hours of pick up. Should you need to amend/ change your order, you must fo so 24 hours prior to your pick up 
  • Orders are confirmed once full payment is made
  • We reserve the right to accept or reject any offer you make us, for any reason, including but not limited to : if the products requested are not available or if the payment are unsuccessful
  • We will be sending you reminders
  • Should no one pick up your order, you will not be given a refund
  • Should we be unable to fulfill your order for any situations beyond our control, we will contact you and offer a refund


  • While CHITCHAT makes every effort to provide the exact size, shape, colour, flavours, filling, etc - all of our products are handmade which will result in the appearance to be different
  • We have made every effort to display as accurately as possible the colors ad images of our products that appear in it
  • All products are made fresh on the day and are recommended to eat on the day
  • If you'd like to keep your product overnight (or longer), please refer to our tips for storage. Please note that this will change the appearance and potentially the taste
  • We reserve the right to limit the quantities of any products or services that we offer
  • All descriptions of products or product pricing are subject to change at anytime without notice, at the discretion of us
  • We do not warrant that the quality of ay products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected


  • We currently partnering with Lalamove and offer delivery within their parameters and capabilities
  • Please make sure to entering the correct address and mobile number, to ensure the order arrives at the correct location
  • If there is no one present at your given address, we reserve the right to ask Lalamove to leave your oder at, or near your door, if it's deemed safe. Most buildings will have management offices, the best option is for them to leave it at the lobby's reception
  • We are not responsible for any delays or failure to deliver by services rendered by this vendor
  • Should there be any delay, we will notify you


  • Prices for our products are subject to change without notice
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time
  • We shall not be liable to you or to any third party for any modification, price change, suspension or discontinue of the Service
  • We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely secure of error-free


  • Your submission of personal information through use the store is governed by our Privacy Policy
  • Please view the policy here 

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